Vix Technology Customer Privacy Notice

Vix Technology Customer Privacy Notice

Last Updated: 24/05/2018

This Privacy Policy explains how information about you is collected and used by Vix Technology when you use our websites and other online products and service that contain this policy or when you otherwise interact with us. Vix is committed to being transparent about how it collects, processes and uses that data and is committed to ensuring it meets its obligations under the relevant Data Protection legislation.

Vix may change this privacy policy from time to time. If changes are made, this will be reflected by changing the date on the top of the Privacy Policy. If you do not agree to the changes, please do not use our Service or otherwise provide us with your Personal Information. We encourage you to review this Privacy Policy whenever you access the Services to stay informed about Vix’s information practices and the ways you can help protect your privacy.

1 Collection of Information

Information Provided to Vix

When accessing a Service provided by Vix Technology, we collect log information including the IP (Internet Protocol) address used to access our services. These are used to analyse the Service provided to you and how it can be improved. Information may also be collected through the use of Cookies. These are small text files collected by your web browser(e.g Chrome, Firefox and Safari) on your device (e.g. computer, laptop, tablet, mobile phone). These are used to store information for the duration of your visit (a “Session Cookie) or for repeat visits (a “Persistent Cookie”).

2 Use of Information

Vix only collects, stores and uses your information to the extent that is necessary (i) to comply with our legal obligations; or (ii) for the purpose of our legitimate interests, including operating, evaluating and improving our global business and Services.

Vix may collect, store and use information about you for the following purposes for the periods necessary to achieve such purposes:

● To maintain and improve our Services;

● Monitor and analyse trends, usage and activities in connection with our Services

● Detect, investigate and/or prevent unauthorised or illegal activity.

● For any other purpose required or authorised for us to comply with our legal and regulatory obligations.

3 Security

Vix takes sufficient and reasonable technical and organisational measures to help protect information from the public from loss, theft, misuse and unauthorised access, disclosure, alteration and destruction. However, no transmission over the internet can be guaranteed secure therefore Vix cannot guarantee the security of the data transferred to Vix Technology over the internet.

4 Storing/Deleting Data

All Personal Information collected through the Services is being stored and deleted within compliance with privacy regulations and requirements.All data will be removed or anonymised if no longer required for the purposes outlined above, unless retention is required by law. All data collected through the Service is transferred,stored and processed within the United Kingdom and will be subject to the same Privacy Laws and this Privacy Policy.

5 Data Protection Rights

You, and your legal guardian (if you are a minor), may be able to exercise certain data protection rights under applicable law. Your rights under applicable law may include:

● Access to the personal information that is processed about you as well as the right to data portability.

● The right to erasure (the ability to have your personal information erased)

● The right to have your personal data corrected

● The right to restrict the processing of your personal data

● The right to withdraw your consent at any time for consent that Vix has obtained from you, this will not affect the lawfulness of the processing prior to the withdrawal.

● The right to object to the processing of your personal information which is based on Vix Technology’s legitimate interests, at any time.

To exercise these rights, the interested party should make a request using our contact details. If you believe that your request has not been handled correctly, a complaint may be lodged with the correct Supervisory Authority in your country of residence.

Privacy Policy

Cookies are small text files stored by your web browser (e.g Internet Explorer, Chrome, Firefox, Safari) on your device (e.g. computer, laptop, tablet, mobile phone). They are used to store information for the duration of your visit (a ‘session cookie’) or for repeat visits (a ‘persistent cookie’).

This website uses cookies in the following categories:

  • Strictly necessary - enable you to move around the site or to provide certain basic features e.g browser compatibility, text size.
  • Functionality - store your preferences e.g preferred language, map home position, map zoom level, and enabling advanced options.
  • Performance / Analytics - used to help us understand how our visitors use this website in order to improve the performance and provide you with a better user experience.

The information these cookies collect do not track your browsing activity on other websites.

Where this website links to other websites (e.g Google maps, Bing maps or Open Street maps) these websites may generate their own cookies ('third party cookies'). The companies that generate these cookies have their own privacy policies.

If you wish to restrict, block or remove cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. However please note that some of this website's functions may not work properly when cookies are blocked.

By using our website you agree that we can place cookies on your device. The 'Notice for Users' will be displayed on first use of the website and then re-displayed periodically to remind you that this consent is in place. If you disable cookies or change your browser's history settings then the notice may be displayed on each site visit.

This site makes use of the following internet browser cookies:-

Name Expiration Example Use Origin
ASP.NET_SessionId End of Session dttsbycf... Session id is used to ensure users have a consistent experience when browsing different pages on the website. Connect:
HomePosition 10 years 52.206...|0.012...|3 Map “Home Position” coordinates and zoom level. OpenLayers:
FavouriteStops 10 years 0500SFENN009|cmbdwdwj|High Ditch Road¬0500SFENN006|cmbdwdwa|High Ditch Road¬0500SLITW007|cmbgjgtd|Tree Tops¬0500SGREW002|cmbdwmwa|Church Street List of favourite bus stops. Used in map and basic modes. Connect:
DisplayClusteredStops 10 years true Indicates whether the users want the map to show clustered stops by default or if they only want to see stops from their favourite stops or from a search. Connect:
DisplayDefaultLocations 10 years true Indicates whether the users want to see the default locations in the locations menu, or if they just see their home position Connect:
languageMode 10 years en-GB Display text in English or another language Connect:
basicTextSize 10 years DefaultText This cookie is used in the Basic mode to record which text size is being used or has been chosen, this ensures the site is more accessible. Connect:
basicContrast 10 years HighContrast This cookie is used in the Basic mode to record which type of contrast is being used or has been chosen, this ensures the site is more accessible. Connect:
browserCompatibilityResult End of Session true Indicates whether the user’s browser is compatible with this site Connect:
connectCookiesAccepted 1 month true This cookie is used to record if a user has accepted the use of cookies on the Connect website. Connect:
_utma 2 years n/a These cookies are used by the site operator to collect information about how visitors use the site. The information is used to compile reports and to help improve the site. The cookies collect information in an anonymous form and may include some or all of the following:
  • The number of new and returning visitors to the page.
  • The time spent on the page.
  • Details about the visitor such as physical location, language, browser and connection speed.
  • Whether the visitor browsed to the website directly or was referred through another website
  • Detailed site-interaction such as post code searches, stop searches etc
_utmb 30 minutes
_utmc End of Session
_utmz 6 months

This policy was last updated on 13th June 2014.